Terms of Service for Upstreet Supply

Effective Date: 3.01.2025
Last Updated: 3.01.2025

Welcome to Upstreet Supply! By accessing and using our website, services, and products, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our platform.

1. Overview

Upstreet Supply (“Company,” “we,” “our,” or “us”) is a marketplace specializing in sustainable, upcycled, and vintage clothing and products. These Terms govern your use of our website, online store, and related services.

By using Upstreet Supply, you agree to these Terms. If you do not agree, please do not use our services.

2. Eligibility

To use our services, you must:

• Be at least 18 years old or have parental permission.
• Provide accurate and complete account information.
• Comply with all applicable laws when buying or selling on our platform.

3. Products & Listings

• Product Authenticity: Sellers must ensure all listed items are authentic and accurately described.
• Condition of Items: Used, vintage, and upcycled items must be clearly labeled with their condition.
• Restricted Items: No counterfeit, stolen, hazardous, or illegal items are allowed.
• Pricing: Sellers set their own prices but must not engage in price manipulation or deceptive pricing.

4. Orders & Payments

• Purchases: Buyers agree to pay the total price (including applicable taxes and shipping fees) at checkout.
• Payment Processing: We use third-party payment processors (e.g., PayPal, Stripe) to handle transactions securely.
• Refunds & Returns: Our refund and return policy is outlined in our Return Policy. Not all items are eligible for returns.

5. Shipping & Fulfillment

• Processing Time: Sellers must ship items within the stated timeframe.
• Shipping Issues: Upstreet Supply is not responsible for lost, stolen, or damaged packages once handed over to the carrier.
• International Shipping: Buyers are responsible for any customs duties or taxes.

6. User Conduct

You agree NOT to:

• Engage in fraudulent, misleading, or illegal activities.
• Harass, threaten, or abuse other users.
• Upload harmful software, viruses, or malicious content.
• Violate intellectual property rights (e.g., using copyrighted images without permission).

We reserve the right to suspend or terminate accounts that violate these rules.

7. Intellectual Property

All content on Upstreet Supply (logos, designs, images, text) is owned by us or licensed for use. You may not use our content without permission.

8. Limitation of Liability

Upstreet Supply is not liable for:

• Loss of profits, data, or personal injury resulting from the use of our services.
• Transactions between buyers and sellers.
• Any unauthorized access to your account.

We provide our services “as is” without warranties of any kind.

9. Dispute Resolution

• Buyer-Seller Disputes: Buyers and sellers should attempt to resolve disputes directly.
• Platform Disputes: If you have a dispute with Upstreet Supply, please contact us first to seek resolution.

Any disputes shall be governed by the laws of [Insert Jurisdiction].

10. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes means you accept the revised Terms.

11. Contact Information

If you have questions about these Terms, please contact us at:
📧 Email: info@upstreetsupply.com